Privacy Policy
Introduction
The Whole Hound Academy respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal information when you visit our website or book services with us.
Who We Are
Avon Dog Services Ltd, trading as The Whole Hound Academy, provides dog training and behavioural services including:
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Group classes
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One-to-one training sessions
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Behavioural programmes
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Online training
For privacy-related queries you can contact us at:
Email: thewholehoundacademy@gmail.com
What information we collect
We may collect the following personal information:
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Name
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Email address
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Phone number
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Address (for home visits or services)
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Information about your dog (behaviour, training history etc.)
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Booking and payment information
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Website usage data (such as IP address or cookies)
How we collect your information
We may collect your data when you:
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Fill in contact forms on our website
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Book services online
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Subscribe to newsletters or mailing lists
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Contact us by email, phone or social media
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Interact with our website
How we use your information
Your data may be used to:
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Provide dog training services
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Manage bookings and appointments
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Respond to enquiries
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Send service updates or training information
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Improve our services and website
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Meet legal and regulatory requirements
We will only use your data where there is a lawful basis to do so.
Sharing your information
We may collect your data when you:
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Fill in contact forms on our website
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Book services online
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Subscribe to newsletters or mailing lists
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Contact us by email, phone or social media
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Interact with our website
Data storage
Your personal data is stored securely and only kept for as long as necessary to provide services or meet legal obligations.
Your rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate data
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Request deletion of your data where appropriate
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Object to certain uses of your data
Requests can be made by contacting us via email.
Cookies
Our website may use cookies to improve functionality and analyse website traffic. You can control cookie preferences through your browser settings.
Changes to this policy
This privacy policy may be updated occasionally to reflect changes in law or services.